These Terms and Conditions govern your use of Musbet, operated by Excite Ultra Media Ltd and licensed by the Anjouan Gaming Authority (licence number ALSI-202601040-FI2). By registering an account and using our platform, you confirm that you have read, understood, and agreed to the rules set out below. If you do not accept these terms, you must not use Musbet.
Player Eligibility and Account Rules
To register and play on Musbet, you must be at least 18 years of age. Adult residents in the United Kingdom are eligible to register and play under these terms. We reserve the right to request proof of age and identity at any point, and we will suspend or close any account where eligibility cannot be confirmed.
Each player is permitted to hold one account only. Opening duplicate or linked accounts — whether in your own name or in the name of another person — is strictly prohibited. We actively monitor for multiple accounts, and where we identify them, we reserve the right to close all associated accounts, void any pending withdrawals, and retain balances in line with our internal procedures. You are responsible for ensuring that all personal details provided at registration and throughout your time with us are accurate and kept up to date. Providing false or misleading information constitutes a breach of these terms.
You are solely responsible for the security of your login credentials. We strongly advise you not to share your password with any third party. We cannot be held liable for losses arising from unauthorised access to your account where that access results from your failure to keep your credentials secure. If you suspect that your account has been compromised, you must notify us through our support channels without delay.
Deposits, Bonuses, and Withdrawals
The minimum deposit and minimum withdrawal amount is £20. Withdrawals are typically processed within 0 to 48 hours, though the time taken to reach your account may vary depending on the payment method used. We accept a range of payment methods for deposits and withdrawals, including VISA, Mastercard, Skrill, NETELLER, Bank Transfer, and selected cryptocurrency options.
Where you choose to accept a bonus, specific conditions apply before any associated funds or winnings become eligible for withdrawal. Bonus funds and free spin winnings are subject to a 60x wagering requirement. A minimum deposit of £20 is required to activate a bonus, and bonuses expire 30 days after being credited to your account. A maximum cashout cap may apply to free spin winnings. It is your responsibility to read the full conditions attached to any bonus before opting in. Wagering requirements must be met in full before a withdrawal request will be processed against bonus-derived funds.
Prohibited conduct includes, but is not limited to: operating multiple accounts, engaging in collusion with other players, exploiting software errors or vulnerabilities, using automated tools or scripts to interact with the platform, and any form of fraudulent play. We treat breaches of these rules seriously. Confirmed violations may result in account suspension, forfeiture of funds, and referral to relevant authorities where appropriate.
We may update these terms from time to time. Where changes are material, we will notify you by reasonable means before they take effect. Continued use of Musbet following any update constitutes your acceptance of the revised terms. Disputes should be raised with our support team in the first instance; we are committed to resolving complaints fairly and in a reasonable timeframe.
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